Emil - Keystone Tile 18" x 18" - Iron

By Teresa on May 8, 2015

First of all, I want to mention that English is my second language so, I apologize if my writing has some mistakes.

I am not writing the review about the tiles I purchased, but mostly about the company Artwalk Tile and its service.

Every time I have called with questions or concerns, Brian and his assistant answered patiently, with no rush and very polite. That was very appreciated it to me. It helped me a lot to read the reviews posted before I decided to order tiles on line.

I had many doubts about how the conditions of the product would arrive and about the delivery. My Emil Keystone Iron arrived in perfect conditions! The delivery was awesome too since the driver was very cooperative and could set the tiles inside my garage as I requested him, but it was not his obligation at all to do it.

I think my installer messed up somehow and I was short for a couple of tiles to finish my kitchen floor and Brian did his very best to help me solve this situation. My frustrated situation of the unfinished work was solved in a week thanks to Brian's great professionalism and customer service.

It is hard for me to select or pick a tile online unless I have already seen it in person, so my personal advice is to make sure you know what tile you want before you order to avoid surprises. It is impossible to buy tiles just by the picture. This is my personal opinion.

Without any doubt I will order again and I highly recommend Artwalk Tile to do business with.